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A Zynova Global Product

VOXODial — AI Voice Agents That Answer, Qualify & Close

VOXODial runs 24/7 AI voice agents that answer inbound calls, drive outbound campaigns, qualify leads, book demos, and write everything back to the CRM — then automatically manages post-sale delivery with an AI-driven Execution Engine.

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VOXODial AI voice agents
Sub-300ms Voice Latency
24/7 Inbound + Outbound

<300ms

Conversational latency

24/7

Inbound + outbound coverage

5

Pre-built AI agent personas

1

Unified workspace, zero glue code

Why VOXODial

Every gap between voice, CRM and delivery is a leak. VOXODial closes the loop.

Who it's for

Sales, support and RevOps teams in SaaS, healthcare, fintech, real estate, BPOs and education that lose revenue to missed calls, slow follow-ups and stalled post-sale delivery.

The problem

Inbound calls go to voicemail, outbound dialers sit idle, reps forget to log calls, and won deals stall the moment they leave the pipeline. Every gap between voice, CRM and delivery is a leak.

Our solution

VOXODial unifies telephony, CRM, knowledge base, analytics and post-sale execution into one workspace. AI voice agents pick up every call at sub-300ms latency, qualify the lead, book the meeting and write a structured update to the CRM — then the Execution Engine takes the deal from Won to Done.

Why it works

No glue code between telephony, CRM, knowledge, analytics and delivery. One system, one audit trail, one source of truth.

What VOXODial Does

The full voice-driven revenue lifecycle — answer, reach out, capture, understand and execute.

Answer & Qualify

AI voice agents pick up every inbound call 24/7 at sub-300ms latency, qualify the lead, and route or book meetings directly onto reps' calendars.

Reach Out

Outbound dialer and campaigns work contact lists at scale with TCPA-safe guardrails, time-zone-aware windows, and auto-chained calls.

Capture

Every conversation is transcribed, summarized, sentiment-scored, tagged, and written back to the CRM automatically — no more forgotten logs.

Understand

Analytics and AI Insights turn raw transcripts into executive rollups, win rates, objection clusters, and pipeline forecasts.

Execute

When a deal is won, the Execution Engine spins up a tracked delivery workflow with AI follow-up calls, SLAs, and escalation — from won to done.

Supervise

A real-time Live Floor lets supervisors listen, whisper, barge, hold or transfer any active call — humans stay in control without dropping prospects.

VOXODial real-time voice pipeline

The Real-Time Voice Pipeline

Mic → STT → LLM → TTS → playback, in under 300ms. Wired to the Lovable AI gateway and Gemini 3 Flash.

Speech-to-Text

Sub-300ms streaming STT via the Lovable AI gateway captures every word of the caller in real time.

LLM Reasoning

Gemini 3 Flash handles multi-turn intent, tool calls, and grounded answers from the tenant's knowledge base.

Text-to-Speech

Natural, interruptible voice output with per-agent voice selection (Alloy, Coral, Ash, Echo and more).

Telemetry

Live frequency bars and pipeline status (idle / listening / thinking / speaking) with turn-level transcript rows.

Realtime Transport

Production targets OpenAI Realtime + Twilio Media Streams for true human-speed conversation.

CRM Write-Back

Every turn's outcome, sentiment, action items and next-step date flow into the contact record automatically.

Feature Catalog

Every module included in the workspace — voice, CRM, knowledge, analytics and execution.

AI Voice Agents

  • 5 pre-built personas — Ava, Rex, Nova, Leo, Kira
  • Per-agent voice selection (Alloy, Coral, Ash, Echo…)
  • Plain-English persona tuning — no config files
  • Live A/B test variants with one-click promote
  • 14-tab Agent Studio: identity, voice, behavior, tools, channels
  • Immutable agent version history on every prompt change

Live Call Floor

  • Real-time view of every concurrent call
  • Listen / Whisper / Barge / Hold / Mute / Transfer
  • Auto-escalation on keywords and low sentiment
  • Live transcript with searchable timestamps
  • Ended calls flow into history automatically

Outbound Dialer & Campaigns

  • CRM-synced or uploaded contact lists
  • TCPA-safe guardrails and DNC enforcement
  • Time-zone-aware dialing windows
  • Per-campaign caps, attempt limits, retry strategies
  • Auto-dial next prospect — agents never sit idle
  • Outbound, drip and follow-up campaign types

CRM Write-Back

  • Outcome, sentiment, action items, next-step date on every call
  • Auto-updates hot / warm / cold status and lead score
  • Auto-creates tasks — 'send pricing', 'book demo Thursday'
  • Contacts, Companies, Opportunities, Pipelines, Notes
  • Full activity timeline per contact

Knowledge Base (RAG)

  • Drag-drop ingestion of PDFs, docs, URLs, FAQs
  • Hybrid vector + BM25 retrieval on pgvector
  • Per-KB embedding model selection
  • Source citations on every answered question
  • Versioned chunks — roll back when a doc changes

Analytics & AI Insights

  • 5 role-based dashboards — CEO, Sales, Ops, Support, Marketing
  • Outcome, sentiment and topic rollups across all calls
  • Per-agent leaderboards and revenue attribution
  • Intent clusters, objection clusters, FAQ surfacing
  • One-click CSV / PDF export

Execution Engine

  • Auto workflow creation the moment a deal is Won
  • AI follow-up calls at configurable intervals
  • Voice / Slack / Email / WhatsApp escalation on SLA breach
  • Real-time stage tracking with owner, backup, SLA, progress
  • AI recommendations flag bottlenecks before SLAs break
  • Immutable audit trail tied to Contacts and Opportunities

Productivity & Admin

  • Command palette, global search, keyboard shortcuts
  • Prompts library with playground (run / fork / version)
  • Reports — generate, schedule, export
  • Team, roles, invitations and RBAC
  • Billing, usage metering, invoices
  • 17-section Settings console + full audit log

Product Modules

A single workspace organized into four navigation clusters — from live voice ops to post-sale execution.

Workspace

/app

Overview

KPI dashboard, quick links and activity feed for the whole workspace.

/agents

Agents

The full AI voice agent roster with status, voice and channel bindings.

/agents/$id/edit

Agent Studio

14-tab builder: identity, voice, personality, behavior, tools, channels, versioning, compliance and more.

/agents/$id/test

Voice Playground

Live mic → STT → LLM → TTS test console with telemetry strip.

/calls

Call History

Past call log filterable by agent, outcome, sentiment and topic.

/conversations/$callId

Call Review

Full transcript, waveform, sentiment-over-time and AI action items.

/live

Live Floor

Real-time supervisor console — listen, whisper, barge or transfer.

/analytics

Analytics

Five role-based dashboards: CEO, Sales, Ops, Support and Marketing.

/insights

AI Insights

Intent and objection clusters, sentiment trends and surfaced FAQs.

Customers

/contacts

Contacts

Contact table plus a full profile with activity timeline.

/companies

Companies

Company directory linked to contacts and opportunities.

/opportunities

Opportunities

Deals in table, Kanban and forecast views.

/crm

Pipeline

Alternate Kanban view of the revenue pipeline.

Operate

/campaigns

Campaigns

Outbound, drip and follow-up campaigns with TCPA guardrails.

/workflows

Execution (Workflows)

Post-sale order lifecycle engine — from Won to Done with SLAs and escalation.

/workflows/my-tasks

My Tasks

Personal workflow task queue for the logged-in user.

/calendar

Calendar

Appointments and scheduling synced with Google, Outlook and Calendly.

/tasks

Tasks

Kanban and list task board for the team.

/knowledge

Knowledge

Knowledge base and RAG collections that ground every agent answer.

/prompts

Prompts

Reusable prompt library with a playground to run, fork and version.

/reports

Reports

Saved and scheduled report templates with CSV / PDF export.

Admin

/integrations

Integrations

CRM, calendar, telephony and messaging connectors.

/team

Team

Members, roles and invitations.

/billing

Billing

Subscription, usage metering, invoices and payment methods.

/audit

Audit Log

Immutable trail of every workspace action.

/workers

Workers

Background worker and job queue monitoring.

/admin/voice-telemetry

Voice Telemetry

Latency and voice-quality diagnostics.

/settings

Settings

17-section configuration console — workspace, branding, AI, voice, security, SSO, API keys.

Integrations & Telephony

Plug into the tools your team already uses. Go live in under an hour.

CRM

HubSpot and Salesforce two-way sync.

Calendar

Google Calendar, Outlook, Calendly, Zoom.

Telephony

Twilio BYO number or in-app provisioning, SIP media streams.

Messaging

Slack, Microsoft Teams, WhatsApp for escalation.

Payments

Stripe subscriptions, invoices and billing portal.

AI Providers

OpenAI, Gemini and Claude through a unified gateway.

Automation

Zapier, Make, webhooks and a REST API.

Security

HMAC-signed webhooks and OAuth callback handling.

Compliance & Security

Built for regulated industries — healthcare, finance, insurance and legal.

Consent Capture

Recording disclosures and consent capture built in — not bolted on.

DNC & TCPA

Do-not-call enforcement at dial time with TCPA-safe guardrails.

HIPAA-Ready

Call recording with consent capture suitable for regulated healthcare workflows.

SOC2-Aligned

Immutable audit log of every workspace action.

Multi-Tenancy

workspace_id on every row, enforced by Postgres Row-Level Security.

RBAC + SSO

Owner, admin, supervisor, agent, analyst, viewer roles. SAML SSO + SCIM on enterprise.

Pricing

14-day pilot, no credit card. Usage-based, scales with volume — not headcount.

1,000 min/mo

Starter

$1,200/mo

1,000 min/mo

  • 1 active agent
  • Inbound + outbound calling
  • Live Floor supervision
  • 5 active workflows, 3 templates
  • Email support (24h SLA)
  • Overage: $0.18/min
Most Popular

Growth

$3,800/mo

5,000 min/mo

  • 5 active agents
  • Outbound campaigns + dialer
  • HubSpot & Salesforce two-way sync
  • Knowledge base + AI Insights
  • 50 active workflows, unlimited templates
  • AI follow-up calls
  • Priority support (4h SLA)
  • Overage: $0.14/min
Unlimited minutes

Scale

Custom

Unlimited minutes

  • Unlimited agents & workflows
  • SAML SSO + SCIM
  • Custom SLA rules per tenant
  • Full audit export
  • Dedicated CSM
  • 99.9% uptime SLA
  • Custom integrations

Why Teams Choose VOXODial

Ten reasons revenue teams are consolidating their voice stack on VOXODial.

01.One integrated workspace — voice, CRM, knowledge, analytics and post-sale execution with zero glue code.

02.Human-speed voice — sub-300ms latency for natural, interruptible conversations.

03.Plain-English agent tuning — non-technical teams shape behavior in natural language, not config files.

04.Automatic CRM write-back — every call updates the record with outcome, sentiment, tasks and follow-up dates.

05.Execution Engine — a rare differentiator that extends automation past the sale into AI-managed delivery.

06.Live supervision — listen, whisper, barge or transfer keeps humans in control without dropping prospects.

07.Compliance-first — TCPA, HIPAA-ready, SOC2-aligned, DNC enforcement and immutable audit trail built in.

08.Fast time-to-value — most teams ship a live agent the same day and connect in under an hour.

09.24/7 coverage — recover after-hours and missed-call revenue; never send a caller to voicemail.

10.Usage-based pricing that scales with call volume, not headcount.

Clients Reviews

what clients say about us

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Samantha John

Samantha John

Lorem ipsum dolor sit amet consectetur adipisicing elit. Quod, error accusamus excepturi cum, nam delectus odio ad alias, ut eius aliquam non nisi saepe tenetur beatae eos dignissimos accusantium distinctio.

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Samantha John

Samantha John

Lorem ipsum dolor sit amet consectetur adipisicing elit. Quod, error accusamus excepturi cum, nam delectus odio ad alias, ut eius aliquam non nisi saepe tenetur beatae eos dignissimos accusantium distinctio.

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Samantha John

Samantha John

Lorem ipsum dolor sit amet consectetur adipisicing elit. Quod, error accusamus excepturi cum, nam delectus odio ad alias, ut eius aliquam non nisi saepe tenetur beatae eos dignissimos accusantium distinctio.

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